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Are these artworks original? What exactly am I purchasing?

Every LTP.Co artwork is 100% original, captured by us.

We do not use stock imagery or reproduce mass-produced designs. Each photograph is thoughtfully selected from our own body of work and produced as a fine art print.

When you purchase an LTP.Co piece, you’re investing in an original artwork owned by few others.

Do the listed measurements include the frame and white border?

All listed measurements refer to the overall print size, inclusive of the white border.

When framed, allow approximately an additional 4cm overall for the finished framed size.

This ensures the dimensions shown on each product page accurately reflect what you can expect to receive.

How long will my artwork take to be made and delivered?

Please allow:

  • Production: approximately 5-6 business days
  • Shipping: approximately 3-10 business days from dispatch. Timeframes vary depending on location. You will receive an email confirmation at time of dispatch.

Note: All orders are produced and dispatched from Melbourne, Australia

We believe quality is worth the wait, and every piece is produced by hand to order.

What materials and printing process do you use?

Our artworks are printed on premium 230gsm white matte photo paper, selected for its depth, texture, and archival quality.

Each piece is framed using sustainably sourced Victorian Oak hardwood finished in either smooth matte black, smooth matte white or oak with a natural grain.

A4 to A1 sizes are glazed with premium glass, while A0 frames are fitted with high-grade acrylic to ensure safe handling & protection during transit.

Every material choice is intentional - chosen to complement the artwork and stand the test of time.

What happens if my artwork arrives damaged?

In the unlikely event that your artwork arrives damaged, Please reach out to us within three days of receiving your delivery. Please email us clear photographs of the damage to shop@ltpco.com.au. Once the damage has been verified, we will happily arrange a replacement to be sent back to you.

Your peace of mind is important to us, and we take great care in ensuring every order arrives safely.

Can I return or exchange my artwork if I change my mind?

As each artwork is custom made to order, we’re unable to offer returns or exchanges for change of mind.

That said, if there is an issue with your order, please reach out, we’re always happy to help where we can.

Do you ship Australia-wide or internationally?

Yes, every order includes free Australia-wide shipping.

International shipping may be available for selected locations. If you’re ordering from overseas and have questions about shipping options, feel free to contact us before purchasing.

Can I cancel or change my order after placing it?

Because each piece enters production shortly after an order is placed, changes or cancellations may not always be possible.

If you need to make an adjustment, please contact us as soon as possible and we’ll do our best to assist.

Will the colours look exactly the same in person as on my screen?

We take great care to ensure our prints reflect the artwork as accurately as possible.

However, colours may appear slightly different depending on screen settings and lighting conditions in your space.

This natural variation is part of working with photography and fine art printing and does not detract from the quality or integrity of the piece.

Do artworks arrive ready to hang?

Yes.

Each artwork is finished with reinforced metal hangers and professionally tensioned wire, ensuring strength, balance, and long-term durability.

Your artwork arrives fully assembled and ready to hang, so it can be enjoyed the moment it arrives.

We recommend ha however just one picture frame hook rated to 10kg into plaster will hang all sizes efficiently. which can be found at your local Bunnings

How should I hang my artwork?

For artworks up to 8kg, we recommend hanging using a single, secure wall fixing suitable for your wall type (stud, plasterboard, brick, or concrete). Once the fixing is in place, simply rest the hanging wire over the hook or screw and allow the artwork to naturally balance itself. From there gently move the artwork side to side to ensure the frame is level.

For extra security and guaranteed balance, you can optionally mount the artwork with two secure wall fixings spaced apart evenly depending on the size of your frame.

If you’re unsure about your wall type or fixings, we recommend consulting a professional installer.

Can I request a custom size or orientation?

At this time, we’re unable to offer custom sizes or orientations. Each artwork is carefully composed and produced in the formats shown to ensure the image, scale, and presentation remain at the highest quality.

How should I choose the right size for my space?

If you’re deciding between sizes, choosing larger often feels more intentional rather than overwhelming - particularly in open or well-lit spaces.

For more info, visit our sizing & product info page we're we’ve included scale mockups and a size guide to help visualise how each artwork typically sits within a home.

If you’d like a second opinion, we’re always happy to help.

Who do I contact if I have questions before or after purchasing?

If you have any questions at any stage before or after purchasing, you’re always welcome to reach out to us at shop@ltpco.com.au

We’re here to help and aim to respond as promptly as possible.

We’ve gathered the questions most customers ask before buying. If you need more help, we'd love to hear from you!